|

Q. Is it cheaper than my AOL?
A. Yes! You
get unlimited, SAFE, internet access for only $18.95 per month.
Q.
So it’s probably slower, right?
A. Wrong! We operate faster because you dial in directly to the backbone of the internet. Other providers force you to route you through their networks, so that you view their content and to track your web usage for marketing purposes, giving you a slower internet experience.
Q. I like to use AIM and other Instant Messenger programs. Can I still use those services?
A. Yes! You will still be able to use your Instant Messenger with whatever screen name and password you currently use for that program.
Q. Is this easy to use and install?
A. Yes! It’s very simple to install and even easier to use. You’re just a couple of mouse clicks away from accessing the internet in a SAFE and family-friendly environment.
Q. Are there any hidden fees?
A. No, $18.95
a month is all you’ll pay. You will still pay your local phone
provider for your local phone service. Q.
How many email addresses do I get?
A. You get
10 email addresses with SonMedia Online DialUp Access.
Q.
Where do I find local dial-up numbers?
A. Please use our dial-up number locater site.
Q. Will I get pop-up ads?
A. Not from SonMedia Online. Unfortunately, you WILL still get them from some of the sites you travel to. Unlike other providers, we don’t believe in barraging our customers with irritating advertisements in the name of making money. Please try our Pop-Up Blocker service if you’d like to stop Pop-Up ads whenever you spend time on the internet.
Q. What Operating System does SonMedia Online DialUp work with?
A. SonMedia Online works with: Windows XP Home Edition, XP Professional, Millennium, 200098, 98, and NT.
Q. Can I still use Internet Explorer as my browser?
A. SonMedia Online isn’t a browser and doesn’t do anything to change the browser you prefer. SonMedia Online works with these browsers: Internet Explorer 4.1 or greater; Netscape Communicator 4.7x or greater; and Netscape Navigator 6.x or greater.
Q. I am concerned about what my children do online. Is there more I can do?
A. Yes and SonMedia Online will be here for you. You will be joining a community of values-based individuals who are dedicated to ongoing education of internet safety.
Q. What should I do if my question or need does not fit any of the above?
A. Please visit our Customer Care Center on the website.
|